Effective Date: July 9, 2026
These Terms of Service govern your access to and use of the Pool Boss platform. The full legal text is below.
PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING THE POOL BOSS PLATFORM. BY CREATING AN ACCOUNT, CLICKING "I AGREE," ACCESSING, OR USING THE SERVICE IN ANY WAY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY, INCLUDING ALL LIMITATIONS OF LIABILITY, DISCLAIMERS, AND THE BINDING ARBITRATION PROVISION IN SECTION 16.
IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SERVICE. YOUR CONTINUED USE OF THE SERVICE AFTER ANY MODIFICATION TO THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE MODIFIED TERMS.
These Terms constitute a binding legal agreement between you and Pool Boss LLC, a Wyoming limited liability company ("Pool Boss," "we," "us," or "our"). If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have full legal authority to bind that entity, and "you" shall refer to that entity.
Pool Boss provides a software-as-a-service platform for swimming pool service businesses, including tools for business management, customer management, route optimization, scheduling, invoicing, payment processing, and reporting (the "Service"). The Service is made available solely for your internal business use.
Pool Boss reserves the right, in its sole discretion and at any time, to modify, suspend, discontinue, or terminate the Service or any feature or portion thereof, temporarily or permanently, with or without notice. Pool Boss shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
Pool Boss offers a free subscription plan that does not expire and does not require a payment method to activate. The free plan is subject to usage limits (currently a maximum number of active pools and a single administrator account) as published on the Pool Boss pricing page. Pool Boss reserves the right to determine free plan eligibility and to modify the free plan's usage limits at any time in its sole discretion. Use of the Service beyond the free plan's usage limits requires a paid subscription as described in Section 4.
Pool Boss may make beta, preview, or early-access features available from time to time. Such features are provided "as is" without any warranty or support obligations and may be discontinued at any time. Use of beta features is at your sole risk.
The Service is available only to businesses and business operators located in the United States. You must be at least 18 years of age and have the legal capacity to enter into binding contracts. Pool Boss reserves the right to refuse service to anyone for any reason at any time.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you. You agree to immediately notify Pool Boss of any unauthorized use of your account. Pool Boss shall not be liable for any loss, damage, or liability arising from your failure to maintain account security or from unauthorized access to your account resulting from your acts or omissions.
You represent and warrant that all information you provide during registration and throughout your use of the Service is accurate, current, and complete. Pool Boss reserves the right to suspend or terminate any account based on inaccurate, misleading, or incomplete information, without liability to you.
Unless expressly agreed otherwise in writing by Pool Boss, each business entity may maintain only one active account. Pool Boss reserves the right to merge, consolidate, or terminate duplicate accounts at its sole discretion.
Use of the Service beyond the free plan's usage limits described in Section 2.3 requires payment of applicable subscription fees. All fees are set by Pool Boss in its sole discretion and are subject to change. Pool Boss will provide at least 30 days' notice of fee increases to active subscribers; your continued use of the Service after the effective date of any price change constitutes acceptance of the new pricing.
Subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) unless you cancel prior to the renewal date. By subscribing, you authorize Pool Boss to charge your payment method on a recurring basis without further authorization. It is your responsibility to cancel prior to renewal if you do not wish to be charged.
All fees are due in advance and are non-refundable except as expressly stated in Section 4.6. You are responsible for all fees incurred under your account, including by any users you authorize. If payment fails, Pool Boss reserves the right to suspend or terminate your access to the Service immediately and without notice. You remain liable for all unpaid amounts.
Payments are processed by Stripe, Inc. By providing payment information, you authorize Pool Boss and Stripe to charge your designated payment method. Pool Boss is not responsible for errors, failures, or actions by Stripe or any other payment processor. Your use of payment processing features is subject to Stripe's terms of service.
If you use the Service to collect payments from your own customers, you are solely the merchant of record for those transactions. Pool Boss provides payment facilitation tools only and assumes no liability for your customer billing practices, disputes, chargebacks, refunds, or compliance with applicable consumer protection, tax, or payment laws. You indemnify and hold Pool Boss harmless from any claims arising out of your customer payment activities.
ALL FEES PAID TO POOL BOSS ARE NON-REFUNDABLE. Pool Boss does not provide refunds for partial subscription periods, unused features, or early cancellations, except as required by applicable law. Pool Boss may issue credits at its sole discretion, which have no cash value and expire upon account termination.
All fees are exclusive of taxes. You are solely responsible for all sales, use, excise, value-added, and other taxes, levies, or duties imposed by any taxing authority in connection with your use of the Service, excluding taxes on Pool Boss's net income. Pool Boss reserves the right to collect applicable taxes on its fees where required by law.
If you believe a charge is incorrect, you must notify Pool Boss in writing at boss@poolboss.app within 30 days of the charge. Failure to dispute a charge within 30 days constitutes your acceptance of that charge. Pool Boss's determination of disputed charges is final.
You may use the Service solely for your lawful internal business operations as a pool service business in the United States. Any other use is expressly prohibited.
You agree not to, and agree not to permit any third party to:
Pool Boss reserves the right to investigate any suspected violation of this Section and to take any action it deems appropriate, including immediate suspension or termination of your account without notice or refund, and pursuit of civil or criminal remedies. Pool Boss's exercise of these rights does not waive any other rights or remedies available to it.
You retain ownership of the data you input into the Service ("Customer Data"). You grant Pool Boss a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, and display Customer Data solely as necessary to provide and improve the Service.
You represent and warrant that: (a) you own or have the right to provide all Customer Data; (b) Customer Data does not infringe any third-party intellectual property, privacy, or other rights; (c) you have obtained all consents required by applicable law to provide your customers' personal data to Pool Boss for processing; and (d) Customer Data does not violate any applicable law.
Notwithstanding anything else in these Terms, Pool Boss may collect, use, and disclose aggregated, anonymized data derived from your use of the Service for any purpose, including to improve the Service, conduct research, and publish industry benchmarks. Such aggregated data will not identify you or your customers individually.
Pool Boss is not obligated to back up Customer Data. You are solely responsible for maintaining independent copies of all Customer Data. Pool Boss shall not be liable for any loss or corruption of Customer Data.
Upon account termination, Pool Boss may, but is not obligated to, retain Customer Data for up to 90 days, after which it may be permanently deleted without notice. Pool Boss shall have no liability for deletion of Customer Data following termination. Any data export requests must be submitted before termination takes effect.
The Service and all content, features, functionality, software, design, text, graphics, logos, trademarks (including POOL BOSS, Serial No. 99883971), and other materials made available through the Service are owned by Pool Boss LLC or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service or Pool Boss's intellectual property.
Subject to your compliance with these Terms and payment of all applicable fees, Pool Boss grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your subscription term solely for your internal business purposes. This license terminates immediately upon termination of your account for any reason.
If you provide Pool Boss with any feedback, suggestions, ideas, or other input regarding the Service ("Feedback"), you hereby assign to Pool Boss all rights, title, and interest in and to such Feedback. Pool Boss may use Feedback for any purpose without restriction, compensation, or attribution. You waive any moral rights in Feedback to the fullest extent permitted by law.
Pool Boss respects intellectual property rights. If you believe content on the Service infringes your copyright, please send a notice to boss@poolboss.app with the information required by the Digital Millennium Copyright Act.
The Service may integrate with or link to third-party services, websites, or platforms. Pool Boss does not control and is not responsible for the content, privacy practices, or availability of any third-party service. Your use of third-party services is at your sole risk and subject to those services' own terms. Pool Boss's inclusion of a link to or integration with a third-party service does not imply endorsement.
Each party agrees to keep confidential any non-public, proprietary information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). Neither party shall use the other's Confidential Information except as necessary to perform its obligations under these Terms.
These obligations do not apply to information that: (a) is or becomes publicly known through no breach of this Section; (b) was rightfully known by the receiving party prior to disclosure; (c) is independently developed by the receiving party without reference to the Confidential Information; or (d) is required to be disclosed by law or court order, provided that the receiving party gives prompt written notice to allow the disclosing party to seek a protective order.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POOL BOSS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
POOL BOSS DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY POOL BOSS OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POOL BOSS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF POOL BOSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POOL BOSS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO POOL BOSS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00).
THE FOREGOING LIMITATIONS APPLY EVEN IF ANY LIMITED REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS; IN SUCH JURISDICTIONS, POOL BOSS'S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. POOL BOSS WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.
You agree to indemnify, defend (at Pool Boss's option), and hold harmless Pool Boss LLC and its members, managers, officers, employees, agents, affiliates, licensors, and service providers (collectively, "Pool Boss Parties") from and against any and all claims, demands, actions, losses, liabilities, damages, judgments, fines, penalties, settlements, costs, and expenses (including reasonable attorneys' fees and costs of investigation) arising out of or relating to:
Pool Boss reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with Pool Boss in asserting any available defenses.
These Terms are effective as of the date you first access the Service and remain in effect until terminated.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your then-current billing period. No refunds are provided for the remainder of any prepaid period.
Pool Boss may suspend or terminate your account and access to the Service at any time and for any reason, including but not limited to: breach of these Terms; non-payment of fees; conduct that Pool Boss determines, in its sole discretion, to be harmful, fraudulent, or inappropriate; or if Pool Boss decides to discontinue the Service. Pool Boss is not obligated to provide advance notice of termination, and termination does not entitle you to any refund.
Upon termination: (a) all licenses granted to you immediately terminate; (b) you must immediately cease all use of the Service; (c) Pool Boss may delete your account and Customer Data in accordance with Section 6.5; and (d) all accrued payment obligations survive termination. Sections 1, 4, 6.3, 6.4, 6.5, 7, 9, 10, 11, 12, 13.4, 14, 15, 16, and 17 survive termination.
In addition to termination rights, Pool Boss may suspend your access to the Service at any time, with or without notice, if Pool Boss reasonably believes that: (a) your account has been compromised or used for unauthorized purposes; (b) your use of the Service violates these Terms or applicable law; (c) your use poses a security risk to Pool Boss or other users; or (d) you have failed to timely pay any fees. Suspension does not relieve you of your payment obligations.
These Terms are governed exclusively by the laws of the State of Wyoming, without regard to any conflict of law principles that would require application of the law of another jurisdiction. Subject to Section 16, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts of competent jurisdiction located in Sheridan County, Wyoming. You irrevocably consent to personal jurisdiction and venue in those courts and waive any objection to inconvenient forum.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally (see Section 16.3) shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Sheridan County, Wyoming, or, at Pool Boss's election, by video conference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND POOL BOSS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION PROVISION SHALL BE NULL AND VOID.
Before initiating arbitration, you agree to contact Pool Boss at boss@poolboss.app and attempt to resolve the dispute informally for at least 60 days. Pool Boss may, but is not required to, participate in informal resolution efforts.
Nothing in this Section prevents Pool Boss from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
These Terms, together with the Privacy Policy and any order forms or written agreements signed by Pool Boss, constitute the entire agreement between you and Pool Boss regarding the Service and supersede all prior and contemporaneous agreements, representations, and understandings.
Pool Boss reserves the right to modify these Terms at any time by posting updated Terms on its website or notifying you by email. Modifications are effective upon posting or the date specified. Your continued use of the Service after any modification constitutes acceptance of the modified Terms. If you do not agree to modified Terms, your sole remedy is to stop using the Service and cancel your subscription.
Pool Boss's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of Pool Boss's right to enforce it in the future.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without Pool Boss's prior written consent, and any purported assignment without such consent is void. Pool Boss may freely assign these Terms, including in connection with a merger, acquisition, restructuring, or sale of assets, without your consent.
Pool Boss shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, internet or utility failures, or third-party service provider outages.
These Terms do not create any third-party beneficiary rights. Only Pool Boss and you are parties to these Terms.
All notices to Pool Boss under these Terms must be sent in writing to boss@poolboss.app or Pool Boss LLC, 30 N Gould St, Ste N, Sheridan, Wyoming 82801. Pool Boss may provide notice to you via email to the address on your account or through the Service. Notice is deemed given: (a) when sent by email, upon transmission; or (b) when sent by mail, three business days after deposit.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
Pool Boss LLC | 30 N Gould St, Ste N, Sheridan, Wyoming 82801 | boss@poolboss.app