See the whole day on a map, and where every tech is on it

Yes. PoolBoss draws the day's route on a map with each stop as a pin in service order and the drive between them. Stops are color-coded by status so you can read the day at a glance without scrolling through a list or calling your techs to find out where things stand. Every pool on the route shows up in sequence, and the path between stops is visible on the map, so you can see at a glance how the day is laid out geographically. That view is useful first thing in the morning when you're confirming the day looks right, and it stays useful mid-day when you need to quickly gauge whether a tech is on track or running behind. The map updates as visits are completed, so the status colors shift as the day progresses. You don't need to open individual records to get a sense of where things are - the map gives you the whole picture in one view.

Yes. The dispatch map shows each tech's last-known position and their progress through the route, so you can see who's ahead or behind without calling around to check in. When you're managing multiple techs running routes at the same time, that visibility matters. A quick look at the dispatch view tells you which techs are on pace, which ones are running behind, and roughly where each person is on their route. You're not waiting for a tech to finish a stop and update a status field - the map reflects where they are as the day moves. That means if a customer calls asking when their tech will arrive, you have a real answer based on where the tech actually is and how far they have left to go. It also means you can spot a problem early, before a customer calls to report it, and do something about it while there's still time.

Yes. Each stop carries an ETA built from drive time between stops and how long visits are running, so you know roughly when a tech will reach a given pool. That estimate isn't a static guess set the night before - it's based on real drive time and the actual pace of the day. If a tech is running behind because a visit took longer than expected, the ETAs for later stops adjust to reflect that. That matters most when a customer calls asking when their tech will show up. Instead of giving a vague window or putting someone on hold while you track down your tech, you can look at the stop's ETA and give a real answer. It also helps you decide whether to move a stop or shift coverage if the day is running off schedule. The ETA is per-stop, so you can look at any pool on the route and get a sense of when service should arrive there.

Group nearby pools onto the same route and day, then let PoolBoss optimize the stop order. It proposes a shorter order and previews it next to your current one, so you confirm before anything changes. The optimization looks at the geography of your stops and finds an order that reduces the total drive between them. The preview step shows you the proposed sequence alongside what you currently have, so you can compare the two before committing. If the proposed order works for you, you confirm and the route updates. If it doesn't fit - because a customer has a specific time window, or because your tech needs to hit a certain stop first for a reason the map can't see - you keep your current order and nothing changes. The goal is to hand you a shorter route without taking away your judgment about how the day should run. Drive-time savings are real, but they're only useful when they fit the actual shape of your operation.

Only when you ask and confirm. Optimization is preview-and-confirm, never silent, because your stop order often carries gate codes and customer time windows the map can't see. When you run the optimization, PoolBoss shows you the proposed new order next to your current one. Nothing is applied until you look at both and confirm that the change makes sense. That step exists for a reason. The order you've built into a route often reflects things that aren't visible in the map - a customer who needs service before noon, a gate code that only works in the morning, a neighbor who complains if the truck arrives after 10. PoolBoss doesn't know any of that, so it doesn't make the call for you. You bring that knowledge, you review the proposal, and you decide whether the drive-time improvement is worth taking in that specific case. When it is, confirm and you're done. When it isn't, your original order stays exactly as you set it.

Yes. Tapping a stop's address in the mobile app hands off to Apple Maps or Google Maps for turn-by-turn navigation, so techs don't copy addresses into a separate app. The handoff works with whichever maps app the tech already has on their phone, so there's no new tool to learn and no friction getting from the stop list to directions. A tech opens their route, sees the next stop, taps the address, and navigation opens with the destination already set. That's the whole flow. It means your techs can move between stops efficiently without switching between apps manually or typing addresses by hand, and it works the same way regardless of whether the tech prefers Apple Maps or Google Maps. The route in PoolBoss shows the full day in order, and the turn-by-turn piece handles the navigation leg between stops. Both pieces work together without the tech needing to do any setup.

Yes. The route map, dispatch view, and optimization are on every plan, including Free. Plans differ only by how many pools you manage. On the Free plan you can manage up to 20 pools with one admin account at no cost. The Startup plan is $29 per month and covers up to 100 pools with unlimited users. The Pro plan is $79 per month for up to 250 pools, also with unlimited users. The Fleet plan is $249 per month and is uncapped - there's no pool ceiling. Every feature, including the route map, dispatch view, stop-by-stop ETAs, preview-and-confirm optimization, and turn-by-turn handoff, is available on all four plans. The decision about which plan fits your business comes down to how many pools you're managing, not which features you need access to. Every pool company using PoolBoss, from a solo operator on Free to a large fleet operation, gets the same full set of route tools.