Flat-rate pricing by pool count

PoolBoss is a flat rate by pool count: Free up to 20 pools, $29 a month up to 100, $79 up to 250, and $249 for 250 or more with no upper limit. Every plan includes every feature, and paid plans include unlimited users.

Yes. The Fleet plan is $249 a month for 250 pools or more, with no upper limit, unlimited users, and every feature. A large operation never hits a pool cap and never needs a sales call to get a price.

There's something better for a small route: a permanent Free plan. Up to 20 pools for a single admin is free for as long as you use it, with no credit card, no countdown, and nothing to cancel. Everyone else gets a 30-day trial, and it starts on one of two days. Pick a paid plan at signup and the trial starts that same day - full access to that plan's ceiling right away, no card, nothing charged. Start on Free and grow past 20 pools instead, and the day you first cross starts the trial - a full 30 days from that day, not from the day you signed up and not from the start of a calendar month. Either way nothing is charged during the trial, your first payment is due when those 30 days end, and billing repeats every 30 days from there.

It depends on the size you grew to. At 20 pools or under, nothing happens except the trial itself ending: your account simply becomes the Free plan, still with no card, still nothing to cancel, and every customer, pool, route, visit, and invoice stays exactly as it is. Over 20 pools, your plan is not downgraded and nothing is deleted. What changes is office access: the next time an owner or admin signs in, PoolBoss shows a single screen asking for a payment method instead of the dashboard, and there is no way past it until a card is saved. Your technicians are never locked out - they keep using the mobile app and finishing their routes as normal. From that same screen you can download all of your records - customers, pools, visits, readings, invoices, and payments - without adding a card. Adding a card charges it right away for the plan you were already on, because the free 30 days are over, and the account opens back up as soon as the payment goes through. If the card is declined, nothing is charged and you can try another card on the same screen.

Yes. The Free plan covers up to 20 pools for a single admin and includes every feature. It's a permanent free tier, not a trial.

Neither. Pricing is a flat monthly rate by pool-count tier, and every paid plan includes unlimited users. Adding a tech or an office user doesn't change your bill.

Only how many pools you can manage, plus the single-admin limit on Free. There's no feature gating: invoicing, chemical tracking, service reports, and everything else are on every plan.

You pick your plan when you sign up, and PoolBoss only ever moves you up from there. You get an advance heads-up as you approach your ceiling, and if you do go past it your plan moves up a tier automatically - nothing is ever blocked to make you choose, so if you import 500 pools on your first day, all 500 land. Your plan never drops on its own: if your route shrinks and you want to pay less, you choose the smaller plan in Settings and it takes effect at your next billing date with no proration. All your data and settings come with you either way.

No - not on any plan. Every paid plan starts with a free 30-day trial that begins the day you sign up, and nothing is charged while it runs. Free needs no card at all: under 20 pools it stays free for as long as you use it, with no countdown and nothing to cancel. If you start on Free and later cross 20 pools, that's the day your 30-day trial begins instead. Either way, your first payment is due when the trial ends, and billing repeats every 30 days from there. PoolBoss is pre-launch right now, so for now the way to start is the waitlist.